Shipping Policy
Our Shipping Days are Tuesday, Thursday and Saturday.
This means that any orders placed before 12pm on those days will be shipped on those days!
Our processing time is 1-3 days.
Shipping Rates:
Standard
2-3 Days to Ireland
2-5 Days to UK
2-5 Days to anywhere else in the US
5-7 Days to Rest of World
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Express
1-2 Days to Ireland
1-4 Days to UK
1-4 Days to anywhere else in the US
4-6 Days to Rest of World
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These are estimates, delivery times may vary and may arrive be for or after the estimated time.
Express Shipping is tracked and faster than standard. This method of shipping is recommended.
We are not responsible for any loss or damage of items during transit. Any enquiries with transit must be dealt with the courier.
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Before placing your order ensure that you have inputted the correct address and information. We will not be responsible for any incorrect information received. If you notice that you have made a mistake contact us on Instagram or lailaycosmetics@gmail.com within 24 hours and we will correct the issue for you as soon as possible!
All Customs and Duty Expenses must be covered by the customer, we will not be responsible for parcels being held due to unpaid tax and VAT etc.
Shipping prices may vary depending on the size of the order.
Return & Exchange Policy
All Lailay Cosmetics orders are non-refundable and non-exchangeable with the exemption of two variables:
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Retailer Error – Wrong product
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Manufacturing Error – Faulty Goods
Example 1 (Cherry Lip Oil and Received Strawberry)
Example 2 (Leaking Lip Oil)
For more information or support please contact:
lailaycosmetics@gmail.com